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Frequently asked questions

DO YOU TAKE ORDERS VIA THE TELEPHONE?

Yes, we can take orders over the phone, but we must send the order to the address that the card is registered to.


HAVING PROBLEMS AT THE CHECKOUT?

If you are unable to checkout.

First, check over all your address details to make sure everything was entered correctly.

Second, enter your payment details again or try a different browser or device.

If you’re still experiencing issues. You can contact our customer services on 0141 221 3322

 

CAN YOU USE MULTIPLE DISCOUNT CODES?

No, you can only use one discount code per transaction.

 

WHAT IS OUR RETURNS POLICY?

While we hope you love every purchase, if you’re not satisfied, contact us within 14 days to advise you’re going to return your order. More information can be found in our returns section

 

WHAT SIZE SHOULD I PURCHASE?

We have a lot of different designers, which the sizing differs per garment. You can find a unique size guide on all product pages.

 

DO YOU SELL GENUINE BRANDS?

Yes, we only stock 100% genuine brands.

 

HOW DO I CONTACT YOU?

We have a dedicated UK team of customer service representatives to answer any queries you might have. They’re on hand Monday – Saturday between 9:00am – 5:30pm and Sunday between 11.00am – 5.00pm

Tel: 0141 221 3322 or e-mail us at customer.services@greavessports.com

 

DO YOU SHIP TO MY COUNTRY?

We ship to a lot of countries, please see our International delivery page for specific destinations.

https://www.greavessports.com/international-delivery-i293

 

IS MY ITEM INSURED?

Yes, all items are insured against theft and accidental damage whilst in transit from Greaves to the shipping address. Once your items have been delivered to the specified delivery address and signed for, they are no longer covered by insurance.

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